Decision-making
Effective decision-making relies on a combination of intuition and analysis. What can we do mazimize the effectiveness of our decision-making?
Key question: Am I striving to do the right thing, or to do things right?
"I said, 'There are no solutions. There are only trade-offs.'"
"A lady said, 'What's your solution?'
I said, 'There are no solutions. There are only trade-offs.'
She said, 'The people demand solutions!'
- Thomas Sowell
Over-Ruled
The people and agencies responding to Hurricane Rita's ominous approach to Texas and Louisiana appear to be fast learners.
Preparations for this latest weather onslaught, while hardly perfect, went better than they did a month ago in New Orleans. People evacuated earlier. There were more shelters awaiting their arrival. Food and water were stockpiled in great quantities; troops and surveillance helicopters were ready to help those who stayed behind; an improved system of post-storm communication was in place.
But preparation -- even when it hews closely to the "game plan" -- only gets you so far. In the coming days, people with varying levels of authority all along the Gulf Coast will likely have to make many decisions. Often they'll have to make them quickly, alone, and without experience to guide them. Let's hope they have learned one more thing from Katrina: Sometimes you need to break the rules to avert greater disaster.
A Career Spent Learning How the Mind Emerges From the Brain
If you walk into the office of a scientist, chances are you'll see a white board hanging on the wall covered in scrawls. A molecular biologist's white board might be covered by hideous tangles of protein chains. A geophysicist might doodle India crashing into southern Asia.
The scribbles of Dr. Michael Gazzaniga, the director of the Center for Cognitive Neuroscience at Dartmouth, are more metaphysical. Arrows travel from a pair of eyes into a cartoon brain, finally ending at the word "Apple." Another picture bluntly sums up the modern debate over free will, with a stick figure's head labeled "Brain," and two bubbles point toward it - one labeled "Judge" and the other "Neu" - short for neuroscience. Floating uncertainly off to one side is a third bubble that asks, "Mind?"
Big questions are Dr. Gazzaniga's stock in trade. In the 1980's he helped found cognitive neuroscience, a discipline designed to find out how the mind emerges from the brain. Today, at age 65, he continues to oversee a busy lab where brain scans offer clues to how we unconsciously create theories to explain the outer world and our inner lives.
The Frivolity of Evil
When prisoners are released from prison, they often say that they have paid their debt to society. This is absurd, of course: crime is not a matter of double-entry bookkeeping. You cannot pay a debt by having caused even greater expense, nor can you pay in advance for a bank robbery by offering to serve a prison sentence before you commit it. Perhaps, metaphorically speaking, the slate is wiped clean once a prisoner is released from prison, but the debt is not paid off.
It would be just as absurd for me to say, on my imminent retirement after 14 years of my hospital and prison work, that I have paid my debt to society. I had the choice to do something more pleasing if I had wished, and I was paid, if not munificently, at least adequately. I chose the disagreeable neighborhood in which I practiced because, medically speaking, the poor are more interesting, at least to me, than the rich: their pathology is more florid, their need for attention greater. Their dilemmas, if cruder, seem to me more compelling, nearer to the fundamentals of human existence. No doubt I also felt my services would be more valuable there: in other words, that I had some kind of duty to perform. Perhaps for that reason, like the prisoner on his release, I feel I have paid my debt to society. Certainly, the work has taken a toll on me, and it is time to do something else. Someone else can do battle with the metastasizing social pathology of Great Britain, while I lead a life aesthetically more pleasing to me.
My work has caused me to become perhaps unhealthily preoccupied with the problem of evil. Why do people commit evil? What conditions allow it to flourish? How is it best prevented and, when necessary, suppressed? Each time I listen to a patient recounting the cruelty to which he or she has been subjected, or has committed (and I have listened to several such patients every day for 14 years), these questions revolve endlessly in my mind.
Scientific Method Man
Gordon Rugg cracked the 400-year-old mystery of the Voynich manuscript. Next up: everything from Alzheimer's to the origins of the universe.
Two years ago, an Englishman named Gordon Rugg slipped back in time. Night after night he spread his papers on the kitchen table once his children had gone to bed. Working on faux parchment with a steel-nibbed calligraphic pen, he scribbled a strange, unidentifiable, vaguely medieval script. Transliterated into the Roman alphabet, some of the words read: "qopchedy qokedydy qokoloky qokeedy qokedy shedy." As he wrote, he struggled to get inside the mind of the person who had first scrawled this incomprehensible text some 400 years ago.
By day, Rugg, a 48-year-old psychologist, teaches in the computer science department of Keele University, near Manchester, England. By night, as an intellectual exercise, he has been researching one of the world's great oddities: the Voynich manuscript, a hand-lettered book written in an unknown code that has frustrated cryptographers since its discovery in an Italian villa in 1912. How impregnable is the Voynich? During World War II, US Army code breakers - the guys who blew away Nazi ciphers - grappled with the manuscript in their spare time and came up empty. Since then, decoding the book's contents has become an obsession for geeks and puzzle nuts everywhere.
Then came Rugg. In three months, he cooked up the most persuasive explanation yet for the 234-page text: Sorry, folks, there is no code - it's a hoax! Lifelong Voynichologists were impressed with his reasoning and proofs, even if they were a little chagrined. "The Voynich is such a challenge," says Rugg, "such a social activity. But then along comes someone who says 'Oh, it's just a lot of meaningless gibberish.' It's as if we're all surfers, and the sea has dried up."
When the news of Rugg's breakthrough was published last winter, everyone missed the bigger story. Rugg cracked the Voynich not because he was smarter, but because he focused on what everyone else had missed. Then again, this came naturally to Rugg: He has made a career out of studying how experts acquire knowledge yet screw up nevertheless. In 1996, he and his colleagues developed a rigorous method for peering over the shoulders of experts - doctors, software engineers, pilots, physicists - watching how they work and think, testing their logic, and uncovering ways to help them solve problems.
Rugg calls it the verifier approach, and the Voynich was its first major test. If Rugg gets his way, verifiers will revolutionize the scientific method and help solve other seemingly unsolvable mysteries, such as the origins of the universe or the cause of Alzheimer's disease.
The End Of Management?
With experimental markets, workers are betting on their company's future — and moving in on the boss's domain.
The end of management just might look something like this. You show up for work, boot up your computer and log onto your company's Intranet to make a few trades before getting down to work. You see how your stocks did the day before and then execute a few new orders. You think your company should step up production next month, and you trade on that thought. You sell stock for the production of 20,000 units and buy stock that represents an order for 30,000 instead. All around you, as co-workers arrive at their cubicles, they too flick on their computers and trade.
Together, you are buyers and sellers of your company's future. Through your trades, you determine what is going to happen and then decide how your company should respond. With employees in the trading pits betting on the future, who needs the manager in the corner office?
The Wisdom of Crowds
Why the Many Are Smarter Than the Few and How Collective Wisdom Shapes Business, Economies, Societies, and Nations
In the summer of 2003, analysts at the Department of Defense had an unusual idea. To predict important events in the world, including terrorist attacks, they would create a kind of market in which ordinary people could actually place bets. The proposed Policy Analysis Market would allow each of us to invest in our predictions about such matters as the growth of the Egyptian economy, the death of Yasir Arafat, and the likelihood of terrorist attacks in the United States. Investors would win or lose money on the basis of the accuracy of their predictions. Predictably, the Policy Analysis Market produced a storm of criticism. Ridiculed as "offensive" and "useless," the proposal was abandoned.
Amid the war on terrorism, why was the Defense Department so interested in the Policy Analysis Market? The answer is simple: it wanted to have some help in predicting geopolitical events, including those that would endanger American interests, and it believed that a market would provide that help. It speculated that if a large number of people could be given an incentive to aggregate their private information, in the way that the Policy Analysis Market would do, government officials would learn a great deal.
Does this idea seem ludicrous? Since 1988, the University of Iowa has run the Iowa Electronic Markets, which allow people to bet on the outcome of presidential elections. As a predictor, the Iowa Electronic Markets have produced extraordinarily accurate judgments, often doing better than professional polling organizations. In the week before each of the last four elections, the predictions in the Iowa market have shown an average absolute error of just 1.5 percentage points, a significant improvement over the 2.1 percentage point error in the final Gallup Polls. Or consider the Hollywood Stock Exchange, in which people predict Oscar nominees and winners, as well as opening weekend box-office successes. Here, too, the level of accuracy has been exceptionally impressive, with (for example) correct predictions of thirty-five out of forty Oscar nominees in 2002.
In fact, prediction markets are springing up all over the Internet, allowing people to make bets on the likely outcomes of sports, entertainment, finance, and political events. On tradesports.com, people have been betting on whether Donald Rumsfeld will resign soon (extremely unlikely), whether Osama bin Laden will be captured by June 2004 (extremely unlikely), whether John Edwards will be selected as John Kerry's running mate (a good chance, but probably not), and whether George W. Bush will be re-elected (more likely than not). One can imagine prediction markets on any number of questions: Will gas prices reach $3 per gallon? Will cellular life be found on Mars? Will smallpox return to the United States? Will there be a sequel to Master and Commander? Will the Federal Communications Commission be abolished? (I didn't make these up; they are actual or proposed questions on existing markets.)
James Surowiecki is fascinated by prediction markets. In his opinion, they demonstrate that crowds are often wise. He rejects the widespread view that groups of ordinary people are usually wrong--and that we do better to ignore them and follow experts instead. Even when individuals blunder, he believes, groups can excel: "Under the right circumstances, groups are remarkably intelligent, and are often smarter than the smartest people in them." This is so even when "most of the people within the group are not especially well-informed or rational." What is wonderful, and surprising, is that "when our imperfect judgments are aggregated in the right way, our collective intelligence is often excellent." Instead of chasing experts, we should consult that collective intelligence.
If you want good information, ask around - a lot
In 1906, English scientist Francis Galton visited a country livestock fair and stumbled upon an intriguing contest. An ox was about to be slaughtered, and the villagers in attendance were invited to guess the animal's weight after being slaughtered and dressed. Nearly 800 gave it a go, and not surprisingly, no one hit the exact mark: 1,198 pounds. Astonishingly, however, the average of those 800 guesses came close - very close indeed.
It was 1,197 pounds.
This anecdote captures the striking thesis of James Surowiecki's new book, "The Wisdom of Crowds: How the Many Are Smarter Than the Few." "Under the right circumstances," Surowiecki argues, "groups are remarkably intelligent, and are often smarter than the smartest people in them."
Hierarchical Complexity Scoring System
The Model of Hierarchical Complexity presents a framework for scoring reasoning stages in any domain as well as in any cross cultural setting. The scoring is based not upon the content or the subject material, but instead on the mathematical complexity of hierarchical organization of information. The subject’s performance on a task of a given complexity represents the stage of developmental complexity.
Physicists tackle EU constitution
Two scientists from Poland claim to have found a solution to the problem of voting in the newly enlarged European Union. The current voting system, which is based on guidelines set by the Treaty of Nice, and the new system proposed in the draft EU Constitution both lead to inequalities between the different member states. The new system, proposed by Karol Życzkowski and Wojciech Slomczyński of Jagiellonian University in Kraków, is based on a square-root formula and would ensure that all European citizens had equal voting powers.
"No problem can withstand the assault of sustained thinking."
No problem can withstand the assault of sustained thinking.
-Voltaire
"a passionate need for external authority and guidance, pretending not to trust their own judgment."
Many people never grow up. They stay all their lives with a passionate need for external authority and guidance, pretending not to trust their own judgment.
- Alan Watts
"I am the master of my fate; I am the captain of my soul."
I am the master of my fate; I am the captain of my soul.
- William E. Henley
Seeing the Futures
An editorial in the New York Times comparing strategic planning with scenario planning in uncertain times.
